Privacy Policy

Last Updated: January 2026

HeyPops ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information: When you create an account, we collect your email address, password (encrypted), and first name to personalize your experience and identify you when sharing memories.

Journal Entries: We store the content you create, including text notes, photos, videos, and voice memos. This content is associated with your account.

Location Data: You may optionally add location tags to your memories. When you enter a location (such as a city, address, or place name), we send this text to mapping services (Apple Maps on iOS, Google Maps on Android) to convert it into map coordinates for display on your Memory Map. We do not track your real-time location or collect GPS data from your device. Location tagging is entirely optional and you can use HeyPops without enabling location services. If your photos contain GPS metadata (EXIF data), we may use this to suggest a location for your memory, but this data is processed on your device and only stored if you choose to save the location.

App Usage: We may collect basic app usage data to improve our service, such as which features are used most frequently.

How We Use Your Information

• To provide and maintain the HeyPops service
• To store and sync your journal entries across devices
• To send you notifications you've opted into
• To improve and optimize our app
• To respond to your support requests

Data Storage & Security

Your data is stored securely using Supabase, a trusted cloud database provider. We use industry-standard encryption and security measures to protect your information.

Your journal entries are private to you. We do not read, analyze, or share your personal journal content with third parties.

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

Memory Sharing: You can choose to share specific journal entries with other HeyPops users via email. When you share a memory, the recipient will see your first name (if provided) and the shared entry content. You can hide or block shared content you've received from others. The sharer is not notified if you hide or block their shares.

We may share aggregated, anonymized data (such as total number of users) for analytics purposes, but this data cannot identify individual users.

Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• RevenueCat: Subscription management
• Sentry: Crash reporting and error tracking

Your Rights

Access: You can access all your journal entries within the app at any time.

Deletion: You can delete individual entries or your entire account. When you delete your account, all associated data is permanently removed from our servers.

Data Portability: You can export your data through the app's Settings.

Data Retention

Upon account deletion, your data is permanently removed within 30 days.

Children's Privacy

HeyPops is intended for use by adults (parents/guardians) to journal about their children. The app is not directed at or intended for use by children under 13. While journal entries may contain information about children, the account holder and user is always an adult. We do not knowingly collect personal information from children.

California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of sale of personal information. We do not sell personal information.

European Privacy Rights

For users in the European Economic Area, you have additional rights under GDPR including access, rectification, erasure, and data portability. You may withdraw your consent to data processing at any time by deleting your account through the app settings. Contact us at [email protected] to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.

Contact

If you have questions about this Privacy Policy, please contact us at [email protected].

Terms of Service

Last Updated: January 2026

Welcome to HeyPops! By using our app, you agree to these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By downloading, installing, or using HeyPops, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the app.

2. Description of Service

HeyPops is a personal journaling app designed for parents to capture and preserve memories about their children. The app allows you to create entries with text, photos, videos, and voice recordings.

3. Account Responsibilities

• You are responsible for maintaining the security of your account
• You must provide accurate information when creating an account
• You are responsible for all activity under your account
• You must notify us immediately of any unauthorized use

4. Your Content

Ownership: You retain full ownership of all content you create in HeyPops, including text, photos, videos, and voice recordings.

License: By using HeyPops, you grant us a limited license to store and process your content solely to provide the service to you.

Responsibility: You are solely responsible for the content you create and must ensure you have the right to use any photos or recordings you upload.

5. Acceptable Use

You agree not to use HeyPops to:

• Violate any laws or regulations
• Infringe on others' rights
• Upload malicious content or attempt to harm our systems
• Share your account with others
• Use the service for commercial purposes without permission

6. Subscription & Payments

• Free Trial: New users receive a 1-month free trial
• Pricing: $1.99/month or $14.99/year after the trial period
• Billing: Payment is charged to your Apple ID account
• Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period

7. How to Cancel Your Subscription

You can cancel your subscription at any time. To cancel:

1. Open the Settings app on your iPhone or iPad
2. Tap your name at the top
3. Tap Subscriptions
4. Tap HeyPops
5. Tap Cancel Subscription

Alternatively, you can manage your subscription at: https://apps.apple.com/account/subscriptions

Cancellation takes effect at the end of your current billing period. You will continue to have access to HeyPops until that date. Deleting the app does not cancel your subscription.

8. Account Deletion

You may delete your account at any time through the app settings. Upon deletion, all your data will be permanently removed from our servers within 30 days. Please note that deleting your account does not cancel any active subscriptions—you must cancel your subscription separately through your App Store account settings before deleting your account to avoid future charges.

9. Disclaimers

HeyPops is provided "as is" without warranties of any kind. While we strive to maintain service availability, we cannot guarantee uninterrupted access.

We recommend keeping backups of important memories outside the app.

10. Limitation of Liability

To the maximum extent permitted by law, HeyPops shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app.

11. Dispute Resolution

Any disputes arising from these Terms will first be attempted to be resolved through informal negotiation.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California.

13. Changes to Terms

We may update these Terms of Service from time to time. Continued use of the app after changes constitutes acceptance of the new terms.

14. Contact

If you have questions about these Terms of Service, please contact us at [email protected].